Privacy Policy

Summary

Teraplex, LLC operates teraplex.us and Teraplex advertising forms on LinkedIn. We collect information you submit through the site or a Teraplex LinkedIn form, limited technical information needed to deliver and protect the site, aggregate website analytics without cookies, Google Analytics with regional consent settings, and privacy preferences stored in your browser. After a successful business form submission, we may use a business information provider to confirm professional and company details for human sales review and response. We do not sell personal information, share it for behavioral advertising across contexts, or use enrichment for automated decisions that produce legal or similarly significant effects. Questions and privacy requests may be sent to privacy@teraplex.us.

1. Who we are

Teraplex, LLC (“Teraplex,” “we,” “us,” or “our”) operates this site and Teraplex advertising forms. We are responsible for personal information collected through them after it is provided to us. Contact us at privacy@teraplex.us.

2. Information we collect

Information you provide. When a site form is successfully submitted or you email us, we may receive your name, work email, company, role, phone number, state or region, project requirements, and any text you choose to provide.

LinkedIn advertising forms. If you submit a lead form in a Teraplex advertisement on LinkedIn, LinkedIn provides us with the form information you choose to submit. This may include your work email, first name, last name, company, job title, response about your current project, submission time, and campaign and form information. LinkedIn handles your LinkedIn account and profile information under its own privacy policy. After we receive a form response, we handle it under this policy.

How you reached us. If you arrive from an advertisement or a campaign link, that address carries campaign parameters and an advertising click identifier. We hold them in browser session storage for the duration of your visit and record them with your submission if you submit a form, so we can tell which campaigns produce enquiries. If you do not submit a form, they are discarded when you close the tab.

Professional and company information. After a successful form submission, we may send the submitted work email to Hunter. Hunter may return professional role, seniority, a phone number associated with the professional profile, professional profile link, company domain, headcount, industry, estimated revenue, headquarters, and business location. We do not request personal email addresses or use Hunter waterfall phone functions in this website process.

Technical information. Our hosting provider receives information normally sent with a web request, including IP address, browser and device information, requested URL, referring URL, and timestamp. Google Fonts may receive similar request information when your browser retrieves font files.

Aggregate website analytics. Plausible Analytics measures page URLs, referral sources, campaign parameters, browser and device categories, approximate location, and selected site interactions. Plausible does not use cookies or persistent identifiers. It derives aggregate statistics from request information without storing raw IP addresses or full user agent strings.

Google website analytics. Google Analytics 4 receives page and event information, acquisition source, device and browser characteristics, and approximate location derived from request information. Where analytics storage is enabled, it also uses provider cookie identifiers to distinguish visitors and sessions. In the EEA, United Kingdom, and Switzerland, analytics storage remains denied unless you allow it; before you choose, Google may receive limited measurement pings without cookies. Outside those regions, analytics storage is enabled by default unless you opt out. We do not send form values, email addresses, phone numbers, or our internal session identifier to Google Analytics. Google advertising storage, advertising user data, advertising personalization, and Google Signals are disabled.

Browser storage. We store consent preferences in local storage for up to 12 months. Session storage may hold a pseudonymous session identifier and campaign parameters during the browser session. See our Cookie Policy.

Sensitive information. Do not submit government identifiers, payment card information, health information, biometric information, or other sensitive personal information through open text fields.

3. How we use information

• Respond to quote, product, partnership, career, and sales engineering inquiries.
• Deliver requested specifications and communications.
• Deliver the requested equipment lead time tracker and evaluate whether a submitted advertising lead has an active project.
• Send quarterly tracker updates after you request them and complete our subscription confirmation process.
• Confirm professional and company context so a person can review and respond to a business inquiry.
• Operate, troubleshoot, secure, and improve the site.
• Maintain consent, unsubscribe, privacy request, and security records.
• Comply with applicable law and respond to lawful process.

4. Legal bases where GDPR or UK GDPR applies

Depending on the context, we rely on your consent, steps taken at your request before entering a contract, performance of a contract, compliance with legal obligations, and legitimate interests in operating a business website, measuring and improving its performance, understanding and responding to professional inquiries, and protecting our services from misuse. A LinkedIn form that offers recurring tracker updates asks you to agree to receive those emails. We send a separate confirmation request and begin recurring delivery only after confirmation. In the EEA, United Kingdom, and Switzerland, Google Analytics storage is enabled only with your consent. Before consent, Google Analytics is limited to cookieless measurement; declining analytics disables Google Analytics collection. You may withdraw consent or opt out through the preferences control on our Cookie Policy page. You may object to processing based on legitimate interests by contacting us.

5. Sale, sharing, advertising, and enrichment

We do not sell personal information. We do not share personal information for behavioral advertising across contexts or process it for targeted advertising. After a successful business form submission, we use Hunter to match the submitted work email with professional and company information for human review, account context, and response to the inquiry. This enrichment is not used for advertising or automated decisions that produce legal or similarly significant effects.

Teraplex selects professional audience criteria when placing advertisements on LinkedIn. We do not upload the personal information collected through our forms to LinkedIn for audience matching. LinkedIn uses information it already holds about its members to deliver advertisements under LinkedIn's own privacy policy.

During the 12 months preceding the “Last updated” date, Teraplex did not sell personal information or share it for behavioral advertising across contexts. We disclosed ordinary website request information to hosting and font delivery providers for the business purposes described in this policy. We did not disclose personal information to third parties for their own advertising purposes.

6. Service providers and disclosures

We use service providers to host and deliver the site and its fonts, deliver advertising, process successful form submissions, enrich professional and company context, send private sales alerts and requested subscription confirmations, and provide website analytics under the regional consent and opt out controls described above. The currently verified list is published on our Service Providers page. We may also disclose information when required by law, to protect rights or safety, or as part of a corporate transaction subject to appropriate protections.

7. Retention

We apply this schedule to active systems and take reasonable steps to delete information or make it no longer identifiable when the applicable period ends. Residual copies may remain in backups until overwritten through the ordinary backup cycle. We may retain information longer when required by law, subject to a legal hold, or reasonably necessary to establish, exercise, or defend legal claims.

8. Security

The website is delivered through service provider infrastructure. LinkedIn stores submitted advertising form responses in Campaign Manager until they are deleted or the applicable retention period ends. Imported responses are sent to a Google Workspace sheet through Google Apps Script. Hunter receives the submitted work email for professional and company enrichment. Telegram receives limited RFQ and agreement status alerts in a private group. Postmark sends requested subscription confirmations and report delivery emails. Google Analytics uses regional storage defaults and is configured without advertising features. Other optional marketing analytics remain disabled, and we limit the personal information collected through the site and advertising forms. No method of transmission or storage is completely secure. Teraplex is documenting and putting its broader security controls into operation; this policy does not claim a certification or a specific control that has not been verified. Security concerns may be reported to security@teraplex.us.

9. Your privacy rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or obtain a portable copy of personal information, withdraw consent, or appeal a denied request. You may also have a right to opt out of sale, sharing, targeted advertising, or certain profiling; Teraplex does not currently engage in those activities.

Submit a request by following the instructions on our Privacy Rights Request page or emailing privacy@teraplex.us. We respond to qualifying requests under United States state laws within 45 days unless applicable law permits an extension. If an extension is necessary, we will notify you within the initial response period and explain the reason. For requests governed by the GDPR or UK GDPR, we respond without undue delay and ordinarily within one month; that period may be extended by up to two additional months where permitted.

If your request concerns a LinkedIn advertising form response that remains available to us in Campaign Manager, we will include that copy when processing the request.

Submit an appeal by emailing privacy@teraplex.us with the subject Privacy Appeal. If we deny an appeal, we will explain the decision and provide any available method for contacting the applicable attorney general or supervisory authority. We will not discriminate against you for exercising a privacy right.

10. Global Privacy Control and Do Not Track

We recognize Global Privacy Control where required as a request to opt out of covered sale, sharing, or targeted advertising processing. Because we do not currently engage in those activities, the signal generally confirms our existing practices. An enabled Global Privacy Control or Do Not Track signal disables Google Analytics and other optional marketing analytics. Plausible's aggregate measurement without cookies is not used for advertising or tracking across sites. Do Not Track is not interpreted uniformly across jurisdictions.

11. Children's privacy

This site for business users is intended for people who are at least 18 years old. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact privacy@teraplex.us.

12. International processing

The site and Teraplex advertising operations are managed from the United States. If you access the site or submit an advertising form from another country, personal information may be processed in the United States or another location where a verified service provider operates. Privacy protections may differ from those in your jurisdiction. We will use a legally recognized transfer mechanism when applicable law requires one.

13. Changes and contact

We will update this policy when our practices or legal obligations change and will revise the “Last updated” date above.

Privacy questions, complaints, and rights requests: privacy@teraplex.us.